We ship all year round, all over the US.
Due to the perishable nature of our product, we ship our ﬁsh FedEx Overnight, delivered to your door,
before 1:00 PM to all major cities in the USA or before 8:00 PM to all other areas.
Please, note, during extreme cold weather conditions, we ship to a FedEx Ofﬁce near you for pick up.
Refer to the Map above to see the cost of shipping.
We ship Monday through Friday for next day arrival.
SATURDAY DELIVERY NOT CURRENTLY AVAILABLE!
All orders take 24 to 48 hrs to process. After order is processed, you will receive a shipment date.
You may also request a shipping date of your choosing when you place the order by adding a note to your order on the checkout page. As always if you have any questions about possible shipments please dont hesitate to call during normal business hours.
For dry goods, we ship FedEx Ground or 2 Days FedEx.
Special shipping costs apply when ordering frozen ﬁsh foods.
The cost of shipping & handling is based on destination.
We ship frozen food only on Wednesday for Friday arrival.
Please note that frozen food and live ﬁsh cannot be shipped in the same box.
When an order is placed with both items, they will be shipped in separate boxes, thus incurring two shipping charges.
Preparing Live Fish for Shipment.
Once your order has been placed, and the shipping date has been assigned, we stop feeding the fish so as not to pollute the water in shipping bags.
Every ﬁsh is wrapped with a quadruple 3 mil plastic bag.
Each bag is ﬁlled with oxygen and a
sleeping agent is added to the water to keep your ﬁsh calm during transportation.
All bags are placed into a 3/4 inch styrofoam box, along with one or two heating pads, if needed.
Included in each box you will ﬁnd instructions on how to acclimate your ﬁsh along with your invoice and our return policy.
If you provide us with an e-mail address, you will receive your tracking number directly from FedEx.
Discus Madness is committed to shipping you only the ﬁnest products and we offer up to ﬁve days LIVE DELIVERY GUARANTEED.
Your satisfaction is important to us, so in the event that a ﬁsh arrives dead or dies within ﬁve days of delivery,
please refer to our Return Policy and follow the directions.
Feel free to call 917-304-4334 between the hours of 10:00am to 6:30pm EST Monday through Saturday,
or e-mail us at firstname.lastname@example.org for any other inquiries.
Methods of Payment:
Visa – MasterCard – Amex – Discover – Paypal – Money orders & Certiﬁed Checks.
Major Credit Cards are accepted from our secure site in the shopping area,
or if you prefer, over the phone during our business hours at your convenience.
We look forward to serving you and meeting all of your Discus needs!