We ship all year round, all over the US.
Due to the perishable nature of our product, we ship our fish FedEx Overnight, delivered to your door,
before 1:00 PM to all major cities in the USA or before 8:00 PM to all other areas.
Please, note, during extreme cold weather conditions, we ship to a FedEx Office near you for pick up.
Refer to the Map above to see the cost of shipping.
We ship Monday through Friday for next day arrival.
Saturday Delivery is an additional $16.00 charge.
Please Note:
All orders take 24 to 48 hrs to process. After order is processed, you will receive a shipment date.
You may also request a shipping date of your choosing when you place the order by adding a note to your order on the checkout page. As always if you have any questions about possible shipments please dont hesitate to call during normal business hours.
For dry goods, we ship FedEx Ground or 2 Days FedEx.
Special shipping costs apply when ordering frozen fish foods.
The cost of shipping & handling is based on destination.
We ship frozen food only on Wednesday for Friday arrival.
Please note that frozen food and live fish cannot be shipped in the same box.
When an order is placed with both items, they will be shipped in separate boxes, thus incurring two shipping charges.
Preparing Live Fish for Shipment.
Once your order has been placed, and the shipping date has been assigned, we stop feeding the fish so as not to pollute the water in shipping bags.
Every fish is wrapped with a quadruple 3 mil plastic bag.
Each bag is filled with oxygen and a
sleeping agent is added to the water to keep your fish calm during transportation.
All bags are placed into a 3/4 inch styrofoam box, along with one or two heating pads, if needed.
Included in each box you will find instructions on how to acclimate your fish along with your invoice and our return policy.
If you provide us with an e-mail address, you will receive your tracking number directly from FedEx.
Discus Madness is committed to shipping you only the finest products and we offer up to five days LIVE DELIVERY GUARANTEED.
Your satisfaction is important to us, so in the event that a fish arrives dead or dies within five days of delivery,
please refer to our Return Policy and follow the directions.
Feel free to call 917-304-4334 between the hours of 10:00am to 6:30pm EST Monday through Saturday,
or e-mail us at info@discusmadness.com for any other inquiries.
Methods of Payment:
Visa – MasterCard – Amex – Discover – Paypal – Money orders & Certified Checks.
Major Credit Cards are accepted from our secure site in the shopping area,
or if you prefer, over the phone during our business hours at your convenience.
We look forward to serving you and meeting all of your Discus needs!